Terms of Service

1. ACCEPTANCE OF TERMS

By accessing or using Click Medias services, you represent and warrant that:

• You are at least 18 years of age and have the legal capacity to enter into this Agreement
• If representing a business entity, you have the authority to bind that entity to these Terms
• All information provided is accurate, current, and complete
• You will comply with all applicable laws and regulations
• You have read and understood our Privacy Policy, which is incorporated by reference

2. DESCRIPTION OF SERVICES

Click Medias provides AI Search Optimization (AISO), Search Engine Optimization (SEO), and related digital marketing services, including but not limited to:

2.1 Core Services

• AI Search Optimization (AISO): Optimization for visibility in AI-powered search tools including ChatGPT, Claude, Perplexity, and other large language models
• Traditional SEO Services: Website audits, technical optimization, on-page and off-page SEO
• Content Services: AI-assisted content generation, blog posts, press releases, and marketing copy
• Citation Building: Automated directory submissions and local business listings
• Link Building: Backlink acquisition, link network participation, and domain authority building
• Reporting and Analytics: Performance tracking, AI visibility metrics, and progress reports
• Platform Access: Client portal, dashboard, and account management tools

2.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, for any reason, including but not limited to maintenance, updates, technical issues, or business decisions. We are not liable for any modification, suspension, or discontinuation of services.

3. ACCOUNT REGISTRATION AND SECURITY

3.1 Account Creation

To access certain services, you must create an account. You agree to:

• Provide accurate, current, and complete registration information
• Maintain and promptly update your account information
• Maintain the confidentiality of your login credentials
• Notify us immediately of any unauthorized access or security breach
• Accept full responsibility for all activities conducted under your account

3.2 Account Security

You are solely responsible for maintaining the security of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials or from unauthorized access to your account.

3.3 Account Termination

We reserve the right to suspend, deactivate, or terminate your account at any time, with or without cause or notice, including for violation of these Terms, fraudulent activity, or non-payment.

4. SUBSCRIPTION PLANS, PAYMENT, AND BILLING

4.1 Subscription Plans

Click Medias offers subscription-based services with varying features and pricing tiers. By subscribing, you agree to pay all applicable fees according to the selected plan.

4.2 Billing Cycle

Subscriptions are billed on a weekly or monthly basis, depending on your selected plan. You authorize us to charge your designated payment method automatically on each billing cycle until you cancel.

4.3 Payment Authorization

By providing payment information, you:

• Authorize us to charge your payment method for all applicable fees, taxes, and charges
• Represent that you have the legal right to use the payment method
• Agree to pay all charges incurred under your account
• Authorize automatic recurring billing until cancellation

4.4 Price Changes

We reserve the right to modify pricing at any time. For existing subscribers, price changes will take effect after thirty (30) days' written notice via email. Continued use of services after price changes constitutes acceptance of the new pricing.

4.5 Taxes

All fees are exclusive of applicable federal, state, local, or foreign taxes, levies, or duties. You are responsible for all applicable taxes. We will add such taxes to your invoice when required by law.

4.6 Late Payment

If payment is not received when due, we reserve the right to:

• Suspend or terminate access to services
• Charge late fees of 1.5% per month (or the maximum allowed by law) on overdue amounts
• Pursue collection through legal means, with you responsible for all collection costs

4.7 Cancellation Policy

You may cancel your subscription at any time through your account dashboard or by contacting support. Cancellation takes effect at the end of the current billing period. No refunds will be provided for unused time in the current billing period.

4.8 No Refund Policy

ALL PAYMENTS ARE NON-REFUNDABLE. We do not offer refunds or credits for:

• Partial billing periods
• Unused services or features
• Dissatisfaction with results
• Account cancellation or termination
• Service interruptions beyond our control

Exceptions may be made at our sole discretion on a case-by-case basis.

5. ACCEPTABLE USE POLICY

You agree to use our services in compliance with all applicable laws and regulations. You agree NOT to:

5.1 Prohibited Activities

• Violate any local, state, federal, or international law or regulation
• Infringe on intellectual property rights of Click Medias or third parties
• Upload, distribute, or transmit viruses, malware, or harmful code
• Engage in spamming, phishing, or unsolicited communications
• Attempt to gain unauthorized access to our systems, networks, or accounts
• Use automated scripts, bots, or scrapers without explicit permission
• Reverse engineer, decompile, or disassemble our software or platform
• Resell, redistribute, or sublicense our services without authorization
• Interfere with or disrupt the integrity or performance of our services
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest personal information of other users
• Use services for illegal, fraudulent, or deceptive purposes

5.2 Content Standards

You agree that all content you provide will not:

• Contain illegal, defamatory, obscene, or offensive material
• Promote violence, discrimination, or hate speech
• Violate privacy rights or publicity rights of others
• Infringe on trademarks, copyrights, trade secrets, or other intellectual property
• Contain false, misleading, or deceptive information

6. BACKLINK NETWORK PARTICIPATION

6.1 Network Disclosure

BY USING OUR SERVICES, YOU ACKNOWLEDGE AND EXPRESSLY CONSENT TO PARTICIPATION IN OUR BACKLINK NETWORK. This includes:

• Placement of contextually relevant backlinks in content on your website
• Links to other Click Medias clients and to clickmedias.com
• Reciprocal linking from other network participants to your website
• Links embedded in AI-generated content, blog posts, and press releases

6.2 Link Compliance

All backlinks are designed to comply with search engine guidelines and are intended to improve domain authority for all network participants. However, search engine algorithms change frequently, and we make no guarantees regarding the impact of backlinks on rankings or traffic.

6.3 Link Removal

If you wish to opt out of backlink network participation or request removal of specific links, you must submit a written request. We will use commercially reasonable efforts to remove links within thirty (30) days, but cannot guarantee removal from all sources.

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Your Content

You retain all ownership rights to content you provide to us ("Your Content"). By submitting Your Content, you grant Click Medias a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, distribute, display, and create derivative works from Your Content for the purpose of providing services.

7.2 AI-Generated Content

Content generated through our AI tools and platform ("Generated Content") is licensed to you for use on your website and in your marketing materials. You may not:

• Resell or redistribute Generated Content to third parties
• Claim exclusive ownership of Generated Content
• Use Generated Content in violation of applicable laws or these Terms

We reserve the right to use similar or identical content for other clients, as AI-generated content may not be unique.

7.3 Our Intellectual Property

All content, features, functionality, software, code, designs, graphics, logos, trademarks, and other materials on our platform are owned by Velocity Business LLC and protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our services or software without explicit written permission.

7.4 DMCA Policy

We respect intellectual property rights. If you believe your copyright has been infringed, submit a DMCA notice to: legal@clickmedias.com

8. NO WARRANTIES AND DISCLAIMERS

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

8.1 Disclaimer of Warranties

WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• TITLE
• ACCURACY, RELIABILITY, OR COMPLETENESS OF SERVICES
• UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE OPERATION

8.2 No Guarantee of Results

WE DO NOT GUARANTEE, WARRANT, OR MAKE ANY REPRESENTATIONS REGARDING:

• Specific search engine rankings or positions
• AI visibility or citation frequency in AI-powered search tools
• Increases in website traffic, leads, or revenue
• Domain authority improvements or SEO metrics
• Timeframes for achieving any particular result
• Compatibility with third-party platforms or search engines

RESULTS VARY BASED ON NUMEROUS FACTORS BEYOND OUR CONTROL, INCLUDING BUT NOT LIMITED TO: industry competition, website quality, content, algorithm changes, market conditions, and client implementation of recommendations.

8.3 Third-Party Services

Our services may integrate with or rely on third-party platforms, APIs, tools, and services (including search engines, AI platforms, payment processors, analytics providers, etc.). We are not responsible for:

• The availability, accuracy, or functionality of third-party services
• Changes to third-party APIs, algorithms, or policies
• Third-party service outages, errors, or data breaches
• The privacy practices or terms of service of third parties

8.4 Algorithm and Technology Changes

Search engine algorithms, AI models, and digital marketing technologies change frequently and unpredictably. We cannot control or predict these changes. Strategies effective today may become less effective or obsolete in the future.

9. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

9.1 Exclusion of Damages

IN NO EVENT SHALL VELOCITY BUSINESS LLC, CLICK MEDIAS, OR OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business opportunities
• Loss of data, goodwill, or reputation
• Business interruption or loss of use
• Cost of substitute services or procurement
• Failure to realize expected savings or benefits

REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO CLICK MEDIAS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

9.3 Basis of the Bargain

You acknowledge and agree that these limitations of liability are fundamental elements of the agreement between you and Click Medias, and that we would not provide services without these limitations.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Velocity Business LLC, Click Medias, and our officers, directors, employees, agents, affiliates, successors, assigns, contractors, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys' fees and court costs) arising from or relating to:

• Your use or misuse of our services
• Your violation of these Terms or any applicable law
• Your violation of any third-party rights, including intellectual property or privacy rights
• Any content you submit, post, or transmit through our services
• Any negligent or wrongful conduct by you or anyone using your account

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.

11. DISPUTE RESOLUTION AND ARBITRATION

11.1 Mandatory Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

You and Click Medias agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of our services (collectively, "Disputes") will be resolved through binding arbitration on an individual basis, except as provided below.

11.2 Arbitration Procedures

• Arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules
• The arbitration will take place in Fulton County, Georgia, or virtually if mutually agreed
• The arbitrator's decision is final and binding, with limited grounds for appeal
• Each party will bear its own costs and attorneys' fees unless otherwise awarded by the arbitrator

11.3 Class Action Waiver

YOU AND CLICK MEDIAS AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

11.4 Exceptions to Arbitration

The following disputes are excluded from arbitration and may be brought in court:

• Small claims court actions (if the claim qualifies)
• Claims for injunctive or equitable relief to protect intellectual property rights
• Claims related to the enforceability of this arbitration provision

11.5 Opt-Out of Arbitration

You may opt out of this arbitration provision by sending written notice to legal@clickmedias.com within thirty (30) days of first accepting these Terms. The notice must include your name, address, and a clear statement that you wish to opt out of arbitration.

12. COMMUNICATION CONSENT

By using our services, you consent to receive communications from Click Medias through multiple channels, including:

• Email: Transactional messages, account notifications, service updates, marketing emails
• SMS/Text: Appointment reminders, service notifications, promotional messages (standard rates apply)
• Phone: Customer support calls, sales calls, automated messages
• Web Chat: Live chat and chatbot interactions
• Social Media: Direct messages on platforms where you engage with us

For opt-out instructions and communication preferences, refer to our Privacy Policy.

13. TERMINATION

13.1 Termination by You

You may terminate your account at any time by canceling your subscription through your account dashboard or contacting support. Termination takes effect at the end of the current billing period.

13.2 Termination by Us

We reserve the right to suspend, restrict, or terminate your access to our services immediately, with or without notice, for any reason, including:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Non-payment or chargebacks
• Excessive use or abuse of resources
• At our sole discretion for any other reason

13.3 Effect of Termination

Upon termination:

• Your right to access and use our services ceases immediately
• All outstanding payments become due immediately
• We may delete your account data after a reasonable retention period
• Sections of these Terms that by their nature should survive termination will remain in effect (including warranties, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law)

14. DATA PROTECTION AND PRIVACY

Your use of our services is subject to our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

15. FORCE MAJEURE

We are not liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, pandemics, or public health emergencies
• War, terrorism, civil unrest, or government action
• Labor disputes, strikes, or lockouts
• Internet outages, cyberattacks, or network failures
• Third-party service failures or API changes
• Power outages, hardware failures, or equipment malfunction

16. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

• Posting the updated Terms on our website with a new "Last Updated" date
• Sending email notification to your registered email address
• Displaying a prominent notice on our platform

Continued use of our services after changes are posted constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using our services and cancel your account.

17. GOVERNING LAW AND JURISDICTION

17.1 Governing Law

These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law principles.

17.2 Venue

For disputes not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Fulton County, Georgia.

18. GENERAL PROVISIONS

18.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies incorporated by reference, constitute the entire agreement between you and Click Medias and supersede all prior agreements, understandings, and communications.

18.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

18.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative.

18.4 Assignment

You may not assign, transfer, or delegate these Terms or your rights and obligations without our prior written consent. We may assign these Terms at any time without notice, including in connection with a merger, acquisition, or sale of assets.

18.5 Relationship of the Parties

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and Click Medias. You have no authority to bind or represent Click Medias.

18.6 Notices

All notices must be in writing and delivered to:

• To Click Medias: legal@clickmedias.com
• To You: The email address associated with your account

18.7 Electronic Communications

You consent to receive electronic communications from us, including agreements, notices, and disclosures. Electronic communications satisfy any legal requirement that communications be in writing.

19. CONTACT INFORMATION

For questions about these Terms, please contact us:

20. ACKNOWLEDGMENT

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS IN THEIR ENTIRETY, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. YOU FURTHER ACKNOWLEDGE THAT THESE TERMS CONSTITUTE A BINDING LEGAL AGREEMENT BETWEEN YOU AND VELOCITY BUSINESS LLC.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST IMMEDIATELY CEASE ALL USE OF OUR SERVICES.